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Privacy Policy

By using our Website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

INTRODUCTION

Kwanele Consortium (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.kwaneleconsortium.co.za] (the “Website”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

INFORMATION WE COLLECT

Personal Information

We may collect personal information that you provide to us, such as:

Contact Information

Name, email address, phone number, and postal address.

Account Information

Username, password, and other details necessary for account creation and maintenance.

Payment Information

Credit card number, billing address, and other payment-related information.

Communications

Records of your communications with us, including emails and chat logs.

Non-Personal Information

We may also collect non-personal information about your use of the Website, such as:

Log Data

IP address, browser type, operating system, referring URLs, and access times.

Usage Data

Pages viewed, links clicked, and other actions taken on the Website.

Device Data

Information about the device used to access the Website, such as hardware model and operating system version.

We may use the information we collect for various purposes, including:

To Provide and Improve Our Services

elivering, maintaining, and enhancing our logistics management services.

To Communicate with You

Responding to your inquiries, sending updates, and providing customer support.

To Process Transactions

Processing your payments and managing your orders.

To Personalize Your Experience

Customizing content and advertising based on your preferences and interests.

To Analyze and Improve

Analyzing usage data to improve the functionality and performance of the Website.

To Ensure Security

Protecting against unauthorized access, use, or disclosure of information.

How We Use Your Information

How We Share Your Information

We may share your information with third parties in the following circumstances

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Protection of Rights

We may disclose your information to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about the types of cookies we use and how to manage them, please refer to our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us in this way.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information: